Registered NDIS Provider · Melbourne

Supported Independent Living in Melbourne - daily support to live life your way.

Our trained support workers help with personal care, cooking, building life skills and getting out into the community, so you can live more independently. Receive support in your own home, or in one of our shared Activate homes. Tell us your goals and we’ll reply within one business day.

Or call 1300 725 045

No obligation

Registered NDIS provider

Trained, screened support workers

We reply within 1 business day

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Registered NDIS provider [Reg. No. 431442633] ABN [72 643 993 926] Melbourne-based, supporting participants across the North, West and South-East All support workers hold NDIS Worker Screening Clearance and First Aid

What SIL Includes

Support built around your day, not a checklist

Supported Independent Living funds the help you need to live independently. At Activate Care, that support is shaped around your goals, your routine and the things you want to do for yourself. Here's how we help every day:

Personal care

Discreet help with bathing, dressing, grooming and medication, on your terms.

Cooking and meals

Preparing nutritious meals together, or for you when you need it.

Building life skills

Budgeting, cooking, shopping and daily routines, so you can do more yourself over time.

Around the home

Help with cleaning, laundry and keeping your home safe and comfortable.

Out in the community

Getting to programs, appointments, work, social events and the things you enjoy.

Overnight and 24/7

Active overnight or around-the-clock support where your plan allows.

Health and nursing

Registered nursing care and coordination with your allied health team as needed.

Not sure what you need?

Tell us your goals and we'll help you map it out.

Support Coordination

Not sure how to use your plan? That's what Support Coordination is for

Support Coordination helps you understand your NDIS plan and connect with the right services, so your funding actually works for you. Here's how we help:

Support Coordination is its own line item in your plan, separate from SIL funding. We can help with one or both.

Understanding your plan

Breaking down your budget and what it can be used for, in plain language.

Connecting you to providers

Finding and coordinating support that fits your goals, including ours and others.

Building your capacity

Helping you grow the skills and confidence to manage more yourself over time.

Sorting out problems

Stepping in when services aren't working or something's gone wrong.

Plan reviews

Preparing you for plan reviews so your next plan reflects what you actually need.

We Hear You

Finding the right SIL support shouldn't be this hard

You send enquiries and wait days for a reply. Support workers come and go, so nothing feels consistent. And it's hard to know whether the support will actually suit the person and the life they want.

You shouldn't have to settle for whatever's available. The right support should fit you, not the other way around.

The Activate Difference

We build a support team around you

You already know SIL pays for the support that helps you live independently. What makes the real difference is the provider you choose and how carefully they match support workers to you. We take time to understand your goals and routine first, then build a support team around them.

Carefully matched workers

We match support workers to your needs, routine and personality - not just availability.

Consistent, reliable support

Familiar faces who know you, so your support feels steady and dependable.

Goals first, always

We start by understanding what you want, then shape the support to get you there.

The support is only as good as the people, and the match

Tell us your goals and we'll help you map it out.

Simple & Supportive

Getting started is simple

Three clear steps from your first enquiry to support that fits your life.

Contact us

Tell us about yourself or your family member, your goals, and what's in your NDIS plan. Call or fill in the form, whatever's easier.

Personal consultation

We listen to understand your needs, routine and preferences, and we'll talk with your support coordinator if you have one.

Start support

We match you with the right support workers and begin, with regular reviews so your support keeps pace as things change.

Where You Live

Support in your home, or one of ours

Many people receive Activate Care support in their own home. If you're looking for a place to live as well, we also have shared homes across Melbourne's North, West and South-East.

If a shared home suits you, we'll take care to match you with housemates you'll feel comfortable with, and show you what's available now.

Availability changes often. Ask us about current vacancies in your preferred area.

Proof

What families and participants say

Real stories from the families and participants we're proud to support.

I have been absolutely amazed at the way Activate Care go about providing support. They have helped our family member in so many ways and given us much needed support too. I cannot recommend them highly enough.

Darcel B.

Family member

I love how dedicated the whole team at Activate Care is - it makes such a difference. Their support workers are genuinely caring and always go the extra mile. I recommend them to anyone looking for reliable disability support.

Leatrice H.

NDIS participant

Registered NDIS provider · NDIS Worker Screening Clearance · First Aid trained · Operating in line with the NDIS Practice Standards and Code of Conduct.

A simple, no-pressure first step

Reaching out doesn't commit you to anything. We'll have a friendly, no-obligation conversation, and we'll be honest about whether we're the right fit for you. If we're not, we'll say so, and point you in a better direction. Because the right support and the right team matter, we'd rather get it right than rush it.

Good to Know

Frequently asked questions

The things people most often ask us about Supported Independent Living.

What does SIL cover?

Supported Independent Living funds the day-to-day help you need to live independently — things like personal care, cooking and meals, building life skills, support around the home, getting out into the community, and overnight or 24/7 assistance where your plan allows. It does not cover your rent or everyday living costs like food and bills.

Am I eligible for SIL?

SIL is generally for people with higher daily support needs who have a goal related to independent living in their NDIS plan. Eligibility depends on your individual needs and assessments. If you're not sure, talk to us or your support coordinator and we'll help you understand your options.

Can I get support in my own home?

Yes. Many people receive Activate Care support in their own home. If you're also looking for somewhere to live, we have shared homes across Melbourne's North, West and South-East — ask us about current vacancies in your preferred area.

What credentials do your support workers hold?

All of our support workers hold an NDIS Worker Screening Clearance and First Aid, and we provide ongoing training. We're a registered NDIS provider and work in line with the NDIS Practice Standards and Code of Conduct.

Do you offer 24/7 care?

Yes - we can provide active overnight support or around-the-clock care where your NDIS plan allows. We'll build a roster that matches the level of support you need.

What if my needs change?

Your support can change as your life does. We hold regular reviews so your support keeps pace, and we can adjust your roster or support levels as your goals and circumstances change.

Can a support coordinator refer a participant?

Absolutely. Tell us about your participant's needs and budget and we'll respond promptly with availability, fit, and a SIL quote and roster of care. We make referrals straightforward and keep you in the loop throughout.

Do you offer Support Coordination as well as SIL?

Yes. We provide both, and they're funded separately in your plan. We're happy to help with just one or both together, whatever suits your situation.

For Support Coordinators

Support coordinators

Tell us about your participant's needs and budget, and we'll respond promptly with availability, fit, and a SIL quote and roster of care. We make referrals straightforward and we keep you in the loop.

Get Started Today

Let's talk about the support that's right for you

Tell us a little about your goals and your NDIS plan. We'll reply within one business day, no obligation, no pressure.

1300 725 045

[email protected]

Serving North, West & South-East Melbourne

P.S. Not sure if SIL is right yet? Talk to us anyway. We'll help you understand your options, with no pressure and no obligation.